Refund policy

A refund will only be accepted if a product is faulty. If you have received a product to be incorrect, damaged, or faulty, please provide details (including photos) within 14 days of receiving your purchase. We will verify whether you are entitled to a replacement with new products and provide instructions accordingly. Please contact our customer care team at contact@happycandians.co and include your order confirmation number in the subject line so we can find your order easily and process your request promptly.